Your Position: Home > help > Terms and Conditions

Phone : 1-302-525-4060
1-302-407-6891 Email : sales@affinitychem.com Fax : 1-888-683-0988

1. Acceptance: All sales are subjected to and expressly conditioned upon the terms and conditions herein contained, and upon Buyer’s assent thereto. No variation of these terms and conditions will be binding upon Affinity Research Chemicals Inc (ARC Inc), unless agreed to in writing and signed by authorized personnel from ARC Inc.

 

2. Payment: Terms are net 30 days of date of invoice, unless otherwise stated. We reserve the right not to accept the cancellation of order.

 

3. Pricing: All prices are listed in U.S. dollars. Duty, applicable taxes, freight charges and any special packaging charges are excluded and will be added to the invoice. Products and prices are correct at the time of listing but are subject to change without prior notice. Please call us or email us for current price if you require this information prior to placing your order. Our written quotation will be valid for 30 days.

 

4. Shipping: It is our policy to combine safety and economy to provide the quickest, most efficient method of delivery. ARC Inc uses all major carriers including Federal Express and United Parcel Service for shipment. Whenever possible, we will ship by the method specified by the customer. If you have an account with a carrier and would like us to ship collect, please provide your account number for that carrier when you place your order. Products that require special packaging and shipping may incur additional charges per shipment. ARC Inc adheres to all regulations governing the transportation of our products. All products are sold F.O.B. shipping point at Newark, DE, fully insured at the buyer's expense. We will not be responsible for any lost and damaged shipment. However, we will be happy to help you file a claim for a lost, incomplete or damaged shipment.

 

5. Order and returns: Existing customers may order by email, online, FAX or phone. Please have purchase order number ready when placing order. First time buyers please call or email for setup of your initial order. Return shipments will NOT be accepted unless prior permission and complete shipping instructions have been given by ARC Inc.

 

6. Quality of products: ARC Inc considers quality an essential criterion for every product. All chemicals listed are subjected to exacting test by our in-house quality control team for determination of purity. The purity may vary slightly from batch to batch. If more information is needed concerning quality, please contact us.